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What is your return policy?

SHIPPING & RETURN POLICY

Low Cap Lifestyle Return Policy

Last Updated: February 2026

ORDER PROCESSING


Due to this being a one-man operation, please review the order timelines below once your order has been placed.


  • Orders typically take 5–10 business days to be produced before shipping.

  • During high-volume drops or launches, production times may extend slightly.

  • You will receive tracking information as soon as your order ships.

We do not mass-produce inventory. Every piece is engineered individually.

SHIPPING

Shipping times vary depending on your location:


  • United States: 3–7 business days after production

  • Canada: 3–7 business days after production

  • International: 7–21 business days after production

Please note:


  • Shipping timelines are estimates and not guarantees.

  • Customs delays, carrier delays, or weather disruptions are outside our control.

  • Customers are responsible for any applicable duties or import taxes.

Once an order has shipped, we are not responsible for carrier delays.

RETURNS & EXCHANGES

Because the majority of our products are made to order, we do not accept returns or exchanges for:


  • Incorrect size selected by the customer

  • Buyer’s remorse

  • Change of mind

  • Incorrect shipping address entered at checkout

All sales are final.

We strongly recommend reviewing sizing charts carefully before placing your order.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, we will make it right.

To qualify:


  • You must contact us within 7 days of delivery

  • Include clear photos of the defect

  • Provide your order number

If approved, we will replace the item at no additional cost.

We do not offer refunds for minor variations in color, print placement, or fabric texture that occur naturally during production.

ORDER MODIFICATIONS & CANCELLATIONS

Because orders move into production quickly:


  • Orders cannot be canceled once production has begun.

  • Address changes must be requested immediately after ordering.

  • We cannot guarantee modifications after checkout.

CHARGEBACKS & PAYMENT DISPUTES

If you experience an issue with your order, please contact us directly at:

📧 seanzy@lowcaplifestyle.com

We are committed to resolving concerns quickly and professionally.

Filing a chargeback without contacting us first may delay resolution and could result in restricted future purchasing.

Thanks for your Support

StaySlotted

How globalized is your shipping tech?

Of course player.. at the moment, we liquify domes all over North America, UK, Sweden, Finland, South Africa and Australia. ZZZT

When will my liquid Slottifact arrive at my facilitation?

You slot hungry blade of purity, I knew you'd be asking this.. you slottifact will liquify your dome in approximately 2 weeks.. ZZZT

How many Tours are Slotted hats on?

Fuck you're a stick, you got me. At the moment they are only Korn tested but our KORN STARS Like Nyholm and Crowe will be trotting on the PGA Tour soon and they both have a Slotted brim. However Since Hyholm the bladeshell of trotted purity is now on PGA TOUR. We are now TOURIZED. Trace Crowe the Tree Root System, also plants seeds on the large tour.

Does Seanzy design every brim since he's the Head Stick and Founder?

Of course you twig, at the moment Seanzy does everything at Low Cap Lifestyle, from website development and updating, to personally delivery local sticks their dome shows. The Tent fired warlord spits out fire tent and merch for the slotsmen.